P r i v a c y

Who we are
In this privacy policy references to “we”, “us” and “our” are to The SaVVy Concierge™. References to “our Website” or “the Website” are to [http://concierge.savvyclub.co.uk]. this agreement you should not proceed with any application(s) on this site.

What information we collect and how
The information we collect via the Website may include.

Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.


What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).

In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies solely to provide our services. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please contact The SaVVy Concierge™.

Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Liability
As a member of The SaVVy Concierge™ we guarantee to provide you with our concierge services 24 hours everyday of the year, where you would be able to make requests and enquires regarding services you require and ensuring that your request are adhered to with great detail to your preferences giving professional and correct information and support with every enquiry.

The SaVVy Concierge™ will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of our services, our site ( concierge.savvy.co.uk ) and any services provided by suppliers and affiliates.

Except in respect of death or injury as a result of the negligence of The SaVVy Concierge™, its employees or third parties, The SaVVy Concierge™ will not be liable for any damages, loss and costs arising from The SaVVy Concierge™ providing you with any services from suppliers or affiliates, The SaVVy Concierge™-services or The SaVVy Concierge™ Limited, and The SaVVy Concierge™’s maximum liability to you is your membership subscription annual or for that particular month depending on your membership criteria at concerned moment.

The SaVVy Concierge™ will not be held liable if any of the services we provide fail to meet member’s requirements, if members provide wrong or in-complete details or information relating to the requested service.

The SaVVy Concierge™ will not be held responsible or liable if any services provided or referred to our members by The SaVVy Concierge™ are not fulfilled, if the services provided are out of The SaVVy Concierge™’ due control and operating restrictions.